Who can you trust with end-to-end solution support? Tired of Looking?

Finding a company that effectively supports all of your product and material tracking system needs can be frustrating. Many companies only handle specific pieces of the inventory data management pie; some just resell the equipment, while others may help with implementation but refer you to the manufacturer for ongoing support. Having to rely on multiple vendors who are unfamiliar with your particular system's setup wastes your time and your money.

Life Cycle Support

Pragmatyxs understands that offering a total solution from implementation to on-going support goes right in hand with streamlining the operational processes you've spent time and money upgrading. We offer affordable Support and Maintenance Agreements and easy-to-use On-Line Customer Support to provide you with the highest level of service available.

In order to provide you with the most complete support possible, Pragmatyxs' offers:

• Online Support Center. Access your team portal, our knowledgebase and the issue tracking system.
• Online Store. Quickly and easily reorder supplies using our online catalog.

• Support & Maintenance Agreements. Annual support and maintenance agreements available in a variety of levels.

Features

• Different service levels available depending on your required level of support
• Solutions implemented and managed by a single source
• Comprehensive coverage to fix bugs, recover applications and technical and business consulting
• Online access to dynamic Issue Tracking and Knowledgebase system

Benefits

• Save money by selecting the service level that makes the most sense for your company
• Consolidation of services reduces implementation times and costs
• Your system will be supported and maintained to optimal performance
• Complete visibility to current and past issues and articles pertinent to your inventory management system

Essentials of Success: Ten Characteristics of Successful Projects

Over the last 15 years Pragmatyxs has been fortunate to be part of many successful projects. While we believe our efforts contributed to these results the real heroes are our customers. Without their vision, focus and steadfastness these projects would have at best been only marginally successful in meeting objectives or at worst costly failures that wasted valuable resources and potentially crippled the business.

In these trying economic times project undertakings must provide a measureable return and be delivered on-time, on-budget—failure is not an option!

Learn more about the characteristics of successful projects and the pitfalls to avoid. (Read more...).

The Goods - our monthly e-newsletter offers practical tips about all aspects of material tracking and product compliance labeling.